Equifax Data Breach: FAQ
Was my information compromised? 143 million American consumers had their information exposed in a data breach at Equifax, so there is a good chance that you may be affected. To see if your information was compromised, visit the Federal Trade Commission’s (FTC) Consumer Information page. Make sure you are on a secure computer and an encrypted network connection when entering sensitive information.
My information was compromised -- now what? Review your account statements and credit reports. If there is any unauthorized or unusual activity, immediately report it to your financial institution. In addition, consider placing a credit freeze or fraud alert on your files.
Visit identitytheft.gov and consumerfinance.gov for more information on protecting yourself after a data breach.
I got a call from someone asking to verify my account information – is it legitimate or a scam?If someone claiming to be from Equifax calls asking for you to verify your account information, do NOT tell them anything. This could be a scam. For further information on phone scams, visit https://www.consumer.ftc.gov/blog/2017/09/equifax-isnt-calling.
I received a call and believe it to be a scam – whom do I report this to? Report the scam to the FTC, which oversees business compliance with laws.
What is the US government doing about the breach? The FTC has opened an investigation into the breach. In addition, members of Congress have requested further information and called for legislation to protect consumers.
What can I do in the future to protect myself from identity theft? You can lower your risk of being a victim of identity theft by following the steps at https://www.usa.gov/identity-theft#item-206114.
I still have questions -- where can I get more information? You can contact our office via email by entering your zip code, or you can call us at our Seattle office at 206-674-0040 or our Washington, DC office at 202-225-3106.